FAQ

What are the dates and hours of the pop-up store?​

The SOLÁ pop-up store will be open from November 12, 2024, to January 3, 2025, during mall hours at One Ayala, Level 2, Makati.

Can I try on the products at the pop-up store?​

Yes! You can fit and try on our latest collections at the pop-up store, so you can find the perfect SOLÁ pieces that suit you.​

Will new collections be available at the pop-up store?​

Absolutely! You’ll have the chance to see and shop our latest collections, including the Firming Body Collection, Hugging Collection, Sculpting Collection, Pluto Collection, and more, all in one place.​

Can I return or exchange online purchases at the pop-up store?​

No, items purchased online cannot be exchanged or refunded at the pop-up store. All exchanges or returns should be processed through our online store.​

What payment methods are accepted at the pop-up store?​

We accept a variety of payment methods including credit/debit cards, cash, and mobile wallets for your convenience.​

Will the pop-up store have exclusive items or offers?​

Yes, our pop-up store will have exclusive items and special offers that are only available in-store, so don’t miss out!​

Do I need to make an appointment to visit the pop-up store?​

No appointment is needed! Feel free to drop by anytime during mall hours, and our friendly team will be happy to assist you.​

What is the return policy at the pop-up store?​

Items bought at the pop-up store are subject to our regular return policy, which can be found on our website. However, online purchases cannot be exchanged or refunded at the pop-up.​